Train Delay Compensation Calculator
Estimate your refund for a delayed German or EU train under Regulation (EU) 2021/782. Enter your route, planned arrival, actual arrival and ticket price.
Example: Berlin to Munich or Paris to Cologne.
Use the arrival time printed on your ticket or booking.
Use when you reached the destination station. After-midnight arrivals are supported.
Use the price paid for the affected train journey, excluding unrelated extras.
Non-binding estimate, not legal advice. Operators can apply minimum payout rules and special cases, so check the official claim decision.
How to claim train delay compensation
Turn the estimate into a claim with three practical steps.
- 1 Save proof of the delay
Keep your ticket, booking reference, screenshots of the delay and the actual arrival time at your destination.
- 2 Calculate the refund band
Use 25% of the ticket price from 60 minutes and 50% from 120 minutes of arrival delay.
- 3 File with the operator
Submit the passenger-rights claim through the railway company or national claim form, then keep the confirmation.
Need the full disruption playbook?
For rerouting, cancellations, missed connections and documentation steps, read our German train delays and cancellations guide. If you were stranded overnight and paid hotel or taxi receipts, use the hotel and taxi reimbursement guide.
Frequently asked questions
What law does this calculator use?
It uses Regulation (EU) 2021/782, which sets minimum rail delay compensation at 25% from 60 minutes and 50% from 120 minutes of arrival delay.
Does a 59 minute delay qualify?
No. The EU compensation threshold starts at 60 minutes of arrival delay at the final destination on the ticket.
Which ticket price should I enter?
Enter the price paid for the affected journey. If a pass or return ticket is involved, check the operator rules for how the relevant segment is valued.
Can the operator refuse very small payouts?
Operators may apply minimum payout rules allowed by the regulation. Use this as an estimate and follow the official claim decision.