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Travel Guide

Missed Your Train Connection in Germany? Exact Steps to Take | Trainvave

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Frequently asked questions

If my first train is late and I miss my connection, do I owe anything extra?

Usually no. If the missed connection was caused by a delay on the DB system (first train late arriving), you have the right to take the next available train to your destination without buying a new ticket — including the next ICE if your original was an RE, as long as your total journey time increases by at least 20 min. Show your original ticket and explain to the conductor. This right applies even on Sparpreis tickets, provided the delay is DB's fault.

What if I missed the connection because I was slow getting off the first train?

That's your problem, not DB's, and a standard Sparpreis ticket won't be re-honoured. You'd need to buy a new ticket for the next train. Lesson: never book a connection with less than 10 minutes at a major hub, and add buffer for a first-time visitor.

How do I find the next train when I arrive late?

Open DB Navigator app and enter your destination — it'll immediately show the next options factoring in live delays. Or check the departure board at the station for your destination city. Announcements in German plus bilingual (English) on long-distance lines. Conductors on the platform can help redirect you to another train.

What if it's late and the last train is gone?

If your missed connection was DB's fault and the last train of the night has departed, you have the right to a hotel refund up to €80 per night. Keep receipts. Alternatively, DB may pay for a taxi if the distance is short. Ask conductor or at the DB service centre: 'Welche Möglichkeiten habe ich wegen der Verspätung?' (What are my options due to the delay?).

Am I entitled to compensation for the delay?

Yes, if delay at final destination is 60 minutes or more: 25% of the ticket price back. 120 minutes or more: 50%. Fill out the Fahrgastrechte form at any DB service centre or online at bahn.de. Processing takes 2-4 weeks. Tourists can claim via the online English form even after returning home. See our refund guide.

Should I buy a new ticket to be safe?

No — buying a new ticket can actually jeopardise your refund claim. If you take an alternative DB train and the conductor challenges your original ticket, explain the missed connection caused by delay (get the delay printed on a 'Bestätigung' slip from the original conductor if possible). Only buy a new ticket if you're switching to a non-DB service (like FlixTrain) where your original doesn't apply.

Price Disclaimer: All prices mentioned on this page are non-binding and subject to change. Prices are examples only and may vary depending on booking time, route, and availability. Current and binding prices are available exclusively on the official websites of the respective providers (bahn.com, omio.com).

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